Occasionally, there might be a delay in processing payments through the gateway. Here are the important points to remember:
- We accept multiple payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you've successfully made a payment but do not see the corresponding plan reflected in your account immediately, wait for about 5 minutes, then log out and log back in.
- If you continue to face issues after trying the above steps, take a screenshot of your payment confirmation and contact us for further assistance.